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How do I close my account?
How do I close my account?
Autumn avatar
Written by Autumn
Updated over a week ago

We're so sorry to see you go! If you're wanting to close your account, please follow these steps:

  1. Within the Tiv app, tap your avatar in the top-left corner.

  2. Select "✏️ Edit Account Info".

  3. Tap the "Close Account" button at the bottom of the screen.

  4. Select a reason for why you're wanting to close your account -- This feedback is important as it helps us determine which features to prioritize and launch next!

  5. Check the "Yes, "I'm aware" box to acknowledge that closing your Tiv account will delete your points and progress.

  6. Tap "Confirm" to close your account.

    Please understand that the account closure process is final and irreversible. You can create a new account in the future if you would like to return to Tiv!

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