All Collections
Applying for a Tiv Card
Why was my application denied?
Why was my application denied?
Autumn avatar
Written by Autumn
Updated over a week ago

Because Tiv offers financial products, we have implemented security procedures that result in not all applications being approved. The most common reasons for application denial are:

  • Identity verification

    • Details such as your SSN, DOB or name could not be verified.

  • Address authentication

    • The address provided ultimately could not be verified or approved.

While we completely understand that this can be frustrating, please know that we are unable to disclose any additional specific details regarding the denial of your application.

Even if your card application was not able to be approved, you are still more than welcome to connect your gaming accounts within the app, complete Quests, and enjoy what Tiv has to offer.

Did this answer your question?