All Collections
Using Your Tiv Card
All the info you need to get the most of your money.
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For card-related issues
How do I add money to my Tiv card?
What happens when my account is closed or suspended?
How do I connect my Tiv account to my payment app(s)?
When will I receive the points from my gaming brand purchase?
I'm running into funding issues with Plaid
How do I lock/freeze my card?
How do I fund my card with cash?
What if my card was declined?
When will my Tiv card arrive?
Where can I use my card?
How can I see my account statements?
How do I activate my card?
How do I close my account?
What should I do if I don't recognize a transaction?
What do I do if my card is lost or stolen?